ovionx | Customer Relationship Solutions

888-OVIONX-NET (888-684-6696)

	In portals, users can access a range of programs to undertake key day-to-day or specialised tasks as well as being proactively served a diet of useful and relevant information.

—Tim Mendham (CIO Magazine) Building portals of mass interaction

Customer relationship solutions are an integral part of any successful IT strategy. The advent of mature and robust customer portals offers unprecedented opportunities. Deploying efficient and effective customer relationship solutions has never been so achievable. Customer portals not only simplify communications, but allow a self-service approach to customer service at lower cost.
Among the many benefits, a customer relationship portal offers the ability to disseminate information to customers effectively, capture valuable customer information, and provide a quicker ROI.
Business Benefits of Customer Relationship Portals
Enhanced Communication
Portals employ a modular approach to building a web interface. This approach gives your business the flexibility to communicate with your customers in the way you deem most effective.
Capture Valuable Information
Information is the key to successful marketing efforts. The customer portal approach allows the capture of useful information from the customer. This information can prove to be very important to your business marketing strategy.
Faster Return on Investment (ROI)
Portal technologies are increasingly open-source, where the license allows commercial use for free. Traditionally, the large developer community allows businesses to take advantage of new features developed through use in the real world.

Customer Portal Features

Among the many features, customer portals provide the following:Fully extensible and scalable:

From the smallest website to the largest corporate deployment. Internet or Intranet sites can be developed entirely with built-in features, or augmented through third-party private assembly tools.
Simply efficient and manageable: Divides administrative options between user levels. Allows administrators to manage any number of sites, each with their own look and identity.
User-friendly interface: A well-researched interface makes it easy for users to manage all aspects of their portals. Site wizards, help icons, and an intuitive user interface allow universal ease-of-operation.

For more information

For more information about ovionx products and services, call us toll free at 1-888-OVIONX-NET (1-888-684-6696) in the US. Outside the US, please call 1-813-886-2554. To access information using the World Wide Web, go to: www.ovionx.com.