We are proud of the strong partnerships we develop with our clients; we listen, assess, and respond to their needs. The following case studies exemplify some of the accomplishments and value we have been able to provide. We hope you find these Case Studies interesting and informative.

As a result of their continued success and growth, The Center for Sales Strategy (CSS) was seeking to re-evaluate their IT infrastructure. CSS wanted to leverage emerging technologies to achieve operational efficiencies and help them manage their growth, improve their corporate web presence, and enhance their online learning offerings.

CSS offers a number of online programs that complement their sales and marketing consulting services. These programs were originally designed as a convenient alternative for those clients in the field who could not attend training events. While the content was exclusively offered to CSS clients, CSS soon realized that there was a demand for this high-value content and decided to make it a public offering as well. The increased success of the programs prompted CSS to re-evaluate the functionality of the application used to deliver these programs ...

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In 2003, frogfire introduced a new application as part of their market research service-center offerings. The application was designed to provide clients with a la carte online surveying solutions. As the requirements from frogfire’s clients increased in complexity, it was clear that the application was not meeting frogfire’s nor the prospect’s need for adding new functionality. Furthermore, the main thrust behind the concept of this application was the ability to provide timely and accurate data analysis results.

A detailed review of the application revealed issues with horizontal scalability (the ability to add more functionality) and vertical scalability (the ability to perform under added stress as more users interface with the application) ...

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As a result of their continued success and growth, MedBest found themselves needing to address how they manage their growth. They felt that, if they did not do something to streamline their operation, their chances to take advantage of new business opportunities could be hindered.

Part of the MedBest strategy consisted of targeting the executive or C level market. The strategy required a more formal approach which included the implementation of a corporate web presence. Additionally, their process to gather and track applicants consisted of recruiters keeping an individual data store by means of spreadsheets and other approaches. Sharing and collaborating on applicant and job leads was becoming inefficient and impractical ...

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As a not-for-profit, Neighborly is continually trying to maximize the level of benefits and resources they provide to their members. Part of this effort includes minimizing operational costs and achieving operational efficiencies wherever possible. An example and success story is Neighborly’s implementation of Citrix. Citrix is a platform that allows delivery of applications as a service providing on-demand access to users. With the implementation of this platform, Neighborly was able to dramatically cut hardware and maintenance costs across the board.

Neighborly conducts internal assessments on an ongoing basis. These assessments are designed, among other things, to evaluate their administrative and operational processes and procedures ...

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Discover Original Art is a brain-child of the two managing partners Brian Wiltshire and Susan Taylor. Both partners have extensive experience mentoring emerging artists and are themselves collectors. The thrust behind their idea is to offer emerging artists the opportunity to expose their work to a world-wide audience elegantly and at a much lower cost than participating on exhibits and hosting events in art galleries. Furthermore, they wanted to offer art collectors an easy and convenient way of experiencing some of the incredible artwork produced by emerging artists.

Susan and Brian had started promoting the idea to some of the artists they have dealt with over the years and had an incredible show of hands.

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As a result of being awarded a number of large contracts with Lockheed Martin and Raytheon, American Data & Computer Products (ADCPI) found themselves needing to re-evaluate the current procurement processes used by these two defense contractors.

Most of the contracts awarded to ADCPI fall under disadvantaged business programs. Under these programs, ADCPI’s margins are as low as 1%. This means that ADCPI depends on the large volume of sales these contracts provide. Handling these large volumes has always provided a challenge to ADCPI. In the case of these specific contracts, the challenge was even more daunting since there was a larger risk of even lower profit margins ...

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The Tampa Bay Hispanic Chamber (TBHCC) was facing dwindling membership roles coupled with a shortfall in funding due primarily to our current economic environment. The Chamber realized they not only had to shore up their value to the community but also an effective means to communicate it.

The Chamber also recognized they had to remain relevant to their current members and be able to demonstrate it to prospective members.

Furthermore, they wanted a means to recruit and promote sponsorships and maximize their value by making their advertising prominent.

The Chamber needed to be able to share relevant information with their members quickly and efficiently. Their existing site was ...

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In response to the “No Child Left Behind” national program, Bright Sky developed a series of tutoring programs. These programs are geared towards helping community based organizations nationwide help disadvantaged students with their reading and math skills. Bright Sky helps independent not-for-profit organizations such as the Boys & Girls Club, the YMCA, and others administer tutoring to individual students all over the country.

As the program’s success began to show, so did the challenges of tracking and reporting to the authorities in charge of monitoring these programs. Furthermore, the thrust behind the system consisted of reporting progress to ...

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HBIF needed to find a way to streamline the administration of services provided, better manage their relationship with clients, and an easier and quicker way to address government compliance. The success of HBIF depends on public and private funding. Private funding comes from local, state, and federal agencies. As part of accepting funding from these agencies, HBIF has to submit themselves to governmental compliance that includes reporting. The reporting requirements change from time to time and the complexity varies from agency to agency. Additionally, budget decreases at all levels of government has made the competition for funding among not-for-profit a more challenging affair ...

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